Terms of service
2.1 About us
CSDSC Ltd, trading as Spa Ceylon Malta, 114 Telgtet, Birkirkara Hill, San Giljan STJ 1144, company registration number C115152, VAT number MT32738934. Contact: [info@csdsc-wellness.com / +44 (0)7817 988 658.
2.2 Our contract with you
These terms apply to all orders placed through www.spaceylonmalta.com for click & collect or delivery within Malta. Placing an order is an offer to buy; a contract is formed once we send you an order confirmation email.
2.3 Products and pricing
Product images and descriptions are representative; natural variation between batches may occur. All prices are shown in EUR and are inclusive of Malta VAT. We reserve the right to correct any pricing or description error before your order is dispatched or ready for collection, and will contact you if this affects your order.
2.4 Ordering and payment
Payment is taken at checkout. We reserve the right to refuse or cancel an order – for example where stock is unavailable, a pricing error has occurred, or fraud is suspected – in which case you will receive a full refund.
2.5 Click & Collect
Spa Ceylon - Click & Collect Triq William Prescott, St Julian's STJ 1270, Malta
(click QR Code for directions)
Opening hours: 09:00 - 18:00
- Please bring your order confirmation and photo ID matching the name on the order
2.6 Delivery
- Delivery within Malta and Gozo is carried out by FastDrop
- Options at checkout may include Deliver Now (approx. 60 minutes) and Deliver Tomorrow (next-day), where available
- Delivery costs:
- Malta - next day delivery for orders placed before 16:00 on weekdays (Except Sunday’s) & Gozo - two day delivery (Except Sunday’s) - €5.00
- Risk in the goods passes to you on delivery or collection; ownership passes once payment is received in full
2.7 Right of withdrawal (cooling-off period)
You may cancel your order within 14 days of receiving it, without giving a reason, except where goods are sealed for health or hygiene reasons and the seal has been broken after delivery (see Returns & Right of Withdrawal Policy below).
2.8 Returns and refunds
See our Returns & Right of Withdrawal Policy.
2.9 Faulty or damaged goods
Your statutory rights under the Consumer Affairs Act (Chapter 378 of the Laws of Malta) are unaffected – goods must be as described, fit for purpose and of satisfactory quality. Contact us and we will repair, replace or refund as appropriate.
2.10 Our liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud. Otherwise, our liability is limited to the value of your order, except where Maltese law requires otherwise.
2.11 Complaints and disputes
Please contact us first at info@csdsc-wellness.com . If we can't resolve things directly, you can raise a complaint with the Office for Consumer Affairs at the Malta Competition and Consumer Affairs Authority (MCCAA), or contact the European Consumer Centre Malta (ECC Malta) for cross-border purchases.
2.12 Governing law
These terms are governed by the laws of Malta and the Maltese courts have jurisdiction, without prejudice to any mandatory consumer protections you're entitled to in your country of residence.
2.13 Changes to these terms
We may update these terms from time to time. The version in force when you place your order is the one that applies to it.