Order Processing & Delivery
Everything you need to know about Delivery , delivery timelines, tracking, and order processing across The Islands of Malta & Gozo
| Destination | Shipping Type | Delivery Fee | Free Shipping | Delivery Time |
|---|---|---|---|---|
| Malta & Gozo | Standard Delivery | €5 | Free Delivery on all orders over €50 | Weekdays: next day delivery. Weekends: 1-2 working days for Malta & 2-3 working days for Gozo. |
All prices are inclusive of applicable government taxes & charges *
When Delivery Time Starts ?
Delivery timelines begin after your order has been processed and dispatched.
Working Days
Working days exclude weekends and public holidays.
Delivery Delays
Delivery timelines may be extended during public holidays or due to unforeseen circumstances.
Cut-Off Times
Orders placed on weekdays before 5PM will be processed on the same business day
Orders placed on weekends before 2PM will be processed within 2/3 days
We Currently Deliver To
- Malta
- Gozo
Delivery Restrictions
No Restrictions in Malta &Gozo
Address Requirements
- Customers are responsible for providing accurate delivery information.
- We do not deliver to PO Boxes or BFPO addresses.
- Incorrect or incomplete addresses may result in delays or failed delivery attempts
Delivery Charges & Free Delivery
- Orders below €50 → customer pays €5delivery fee.
- Orders above €50 → free shipping.
Additional Notes
- Delivery fees are displayed during checkout.
- All charges are shown in €.
- Taxes and applicable government charges and VAT are included where applicable.
Order Processing & Delivery
- Processing Time — Orders are processed within 24–48 business hours.
- Dispatch Schedule — Orders are dispatched Monday to Saturday, excluding Sundays & public holidays.
- Weekend Orders — Orders placed during weekends or public holidays will be processed on the next business day.
Address Requirements
- Customers are responsible for providing accurate delivery information.
- We do not deliver to PO Boxes or BFPO addresses.
- Incorrect or incomplete addresses may result in delays or failed delivery attempts
Once your order has been dispatched, you will receive a delivery confirmation email with your tracking details.
Delivery Limitations
Delivery availability may vary by postcode or region.
Returns & Refunds
Returns are accepted within 7 calendar days for unopened and unused items in original condition
- Opened or used wellness products cannot be returned.
- Return requests must be submitted via email only.
- Refunds are processed within 14 business days after approval.
Need Assistance?
Our wellness advisors are here to help.
Customer care email – spaceylon.maltaagency@gmail.com
Business enquiries email – spaceylon.maltaagency@gmail.com
WhatsApp number - +44 7817 988 658 / + 356 9968 88 61
Contact person(s) – Ruairí Ó Scanaill / Ruth Bondin
